Website Terms of Use

Who we are and how to contact us

Our site (“our site”) is operated by Tenders & Contracts Limited, trading as TenderBuzz, ("We"). We are registered in England and Wales under company number 04619918 and have our registered office at Kemp House, 152-160 City Road, London, England, EC1V 2NX. Our VAT number is GB 834-3557-21.

We are a limited company. Our site is only intended for use by businesses.

Please use the Contact Us page to contact us with any queries you may have.

By using our site you accept these terms

In using our site you confirm you have read and accept these terms and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you

These terms refer to the following additional terms, which also apply to your use of our site:

How we may use your personal information

We will only use your personal information as set out in our Privacy Policy.

Exclusions and Limitations

The information on our site is provided on an “as is” basis and is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

To the fullest extent permitted by law, we:

  • exclude all representations, warranties and guarantees that the content on our site, which is or may be provided by any affiliates or any third party, is accurate, complete or up to date;
  • exclude all liability for any loss or damage, whether in contract, tort (including negligence), or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, our site; or use of or reliance on any content displayed on our site. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised us of the possibility of such potential loss), business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation, damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

Our site is only for users in the United Kingdom

Unless otherwise stated, our site is only available within the United Kingdom, or in relation to postings from the United Kingdom.

You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through our site. Redistribution or republication of any part of our site or its content is prohibited, including such by framing or other similar or any other means, without our express written consent.

Account holders

If you are a customer who purchases subscription services from our site, our Subscription Service Terms and Conditions will govern the way in which you may use these services and process any personal data we provide to you.

If you are a procurement officer, coded government officer or local authority (“Public Sector User”), once you have signed up as a public sector account holder, you will be given access to the search SME portal and your use of these services will be governed by these terms.

For the purpose of the General Data Protection Regulations ((EU) 2016/679) and any national implementing laws, regulations and secondary legislation and the Data Protection Act 2018 (“Data Protection Legislation”) we are the data controller of any customer personal data and the procurement officer or local authority is the data processor of the customer personal data.

Public Sector Users may process personal data to identify businesses which match their requirements in a defined area, to meet their lower carbon requirements and to search for businesses who may be interested in tendering and subcontracting opportunities (“Nature and Purpose of Processing”). The subject matter and duration of the processing are set out in these terms (“Subject Matter and Duration of Processing”). The types of personal data includes names, postal addresses, email addresses, telephone numbers and fax numbers (“Types of Personal Data”) relating to customers who purchase subscription services from our site (“Categories of Data Subjects”).

Public Sector Users shall, in relation to any personal data processed:

  • process that personal data only on our written instructions;
  • keep the personal data confidential;
  • comply with our reasonable instructions with respect to processing the personal data;
  • not transfer any personal data outside of the European Economic Area without our prior written consent;
  • assist us in responding to any data subject access request and to ensure compliance with our obligations under the Data Protection Legislation with respect to security, breach notifications, privacy impact assessments and consultations with supervisory authorities or regulators;
  • notify us without undue delay on becoming aware of a personal data breach or communication which relates to our or your compliance with the Data Protection Legislation;
  • at our written request, delete or return personal data and any copies on termination unless required by the Data Protection Legislation to store the personal data;
  • maintain complete and accurate records and information to demonstrate compliance with this clause and allow for audits by us.

Public Sector Users shall ensure that they have in place appropriate technical or organisational measures to protect against unauthorised or unlawful processing of the personal data and against accidental loss or destruction of, or damage to, the personal data, appropriate to the harm that might result from the unauthorised or unlawful processing or accidental loss, destruction or damage and the nature of the data to be protected, having regard to the state of technological development and the cost of implementing any measures.

We do not consent to Public Sector Users appointing any third party processor of personal data under these terms.

You must keep your account details safe

If you choose, or you are provided with a password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms.

If you know or suspect that anyone other than you knows your password, you must promptly notify us.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Links to our site

You may not create a link to any page of our site without our prior written consent. If you do create a link to a page of our site you do so at your own risk and the exclusions and limitations set out above will apply to your use of our site by linking to it.

Links from our site

We do not monitor or review the content of other third party websites which are linked to from our site. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and we should not be regarded as the publisher of such opinions or material.

Please be aware that we are not responsible for the privacy, practices, or content, of these third party websites. We encourage our users to be aware when they leave our site and to read the privacy policies of these third party websites. You should evaluate the security and trustworthiness of any other third party websites connected to our site or accessed through our site yourself, before disclosing any personal information to them.

Materials on our site

We are the owner, or the licensee, of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any photographs or trade marks separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

If you print off, copy or download any part of our site in breach of these terms, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

We may make changes to these terms

We reserve the right to vary, amend, modify or supplement these terms at any time and without prior notice, and any such changes will be considered to have been effected by us updating these terms on our site.

Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. Your continued use of our site will signify your acceptance of any adjustment to these terms.

We may make changes to our site

We may update and change our site from time to time to reflect changes to our services, our users' needs and our business. We will try to give you reasonable notice of any major changes.

We may suspend or withdraw our site

Our site is made available free of charge. Certain parts of our site are only accessible to customers who have purchased our subscriber service and have agreed to comply with our Subscription Service Terms and Conditions.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms and other applicable terms and conditions, and that they comply with them.

Our trade marks

TenderBuzz is a trade marks of Tenders & Contracts Limited. You are not permitted to use this mark without our approval, unless it is part of material you are using as permitted above.


To contact us, please email us at

Which country's laws apply to any disputes?

The laws of England and Wales govern these terms their subject matter and their formation. By accessing our site you agree that the courts of England and Wales will have exclusive jurisdiction.

Last updated

21 November 2018


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